GrovelyGROVE ROUTINE STUDIO
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Policies

Plain terms for a planning tool.

Digital delivery, an AI disclaimer, a clear refund boundary and a firm line on what Grovely is not. Everything is billed in USD.

01

Digital delivery

Grovely Grove Routine Studio is a digital visual-planning tool. Credits render walk-to-home routine maps that include a downloadable route board, zone notes and a gear checklist. There is no physical product, no shipment and no stock.

Rendered boards are delivered inside your browser session and as a downloadable board file once a map is rendered. Because delivery is digital and immediate on render, a credit is considered used once its map has been rendered.

02

AI image and content disclaimer

Routine maps, boards and scenario imagery are generated with an AI image model for visual planning purposes only. They illustrate how ordinary pet-walk gear might be arranged from route to porch, dry zone and storage.

Generated boards are not photographs of your home, are not a guarantee of real stock, and are not a safety, quality or certification statement. Treat every map as a layout suggestion you adapt to your own space.

03

No pet health, nutrition or training advice

Grovely does not provide pet health, nutrition, food, medication, behaviour or training advice, and it makes no veterinary claims. Nothing in a routine map, checklist or scenario should be read as guidance on the care, feeding, health or training of an animal.

For anything relating to an animal's health, wellbeing or behaviour, consult a qualified professional. Grovely only maps ordinary gear and storage layout.

04

Refund boundary

Because credits deliver a digital board the moment a map is rendered, rendered maps are non-refundable. Unused credits on an account may be refunded in USD on request, provided they have not been used to render a map.

If a technical fault prevents a map from rendering after a credit is spent, contact support and we will re-credit or refund that credit in USD.

05

Billing and currency

All credits, packs and per-map figures are priced in US dollars (USD, $). No other currency is used anywhere in the studio.

Payment provider pending: checkout is not enabled yet. Reserving a pack does not take a card and does not process any payment. No payment is collected until a payment provider is connected and checkout is switched on.

06

Privacy

Routine-builder selections (route, entrance, cleanup, storage and palette) are used to render your map. We collect only the information needed to operate the studio and respond to support requests you send us.

To ask what is held about you or to request deletion, email support@groveypet.shop. We do not sell personal data.

07

Terms of use

Grovely Grove Routine Studio is operated by GROVELY PET SUPPLIES LIMITED (Company No. 08276021), registered at 22 The Tything, Worcester, England, WR1 1HD. By using the studio you agree to use rendered maps as visual planning suggestions only.

The studio is provided on an as-is basis for planning ordinary gear and storage. It carries no guarantee of fitness for a particular home and no warranty beyond what applicable law requires.